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Office Administrator

Title: Office Administrator, Sweet Sleep
Status: Part time contract
Reports to: President
Date: November 2021

Job Summary

The Office Administrator ensures the effective and efficient operation of the administrative tasks for the organization; supports the work of the organization, staff, and Board of Directors; and performs other work-related duties as assigned.

Duties and Responsibilities

  • Monitor and manage Little Green Light CRM donor database – process online and cash donations, report transactions needing special attention, manage for accuracy, duplicates, and acknowledgements, enter donor transactions and meeting notes
  • Manage and prepare scheduled donor acknowledgement and development materials, including thank you letters, monthly / quarterly donor and CO•OP sponsor communications, year-end acknowledgement letters, prayer team communications, new donor acknowledgement, etc
  • Process church and school program downloads and orders
  • Run errands related to job, including PO Box, Bank deposits, and shopping errands.
  • Maintain organizational calendar of events, deadlines, and project plans
  • Provide administrative support to the staff including use of Canva and MailChimp / Emma
  • Assist in special development events as needed
  • Lead and manage other duties, as assigned

Knowledge, Skills, and Abilities

  • Proficiency in the use of computer programs for Microsoft Office suite, CRM software, Google platform of apps, Canva, and My Emma / Mail Chimp
  • Proficiency in organizing, communicating, creating processes, and building relationships.

Education and Experience

  • Bachelor’s degree or three years related experience or equivalent combination of education and experience in business, computers, or office management

Personal Characteristics or Requirements – This position should demonstrate competence in the following:

  • Ethical Behavior: Understands and ensures ethical behavior and the behavior of others are consistent and align with the values of the organization.
  • High Integrity: Models integrity in personal and work relationships and encourage and demonstrates reliability, honesty, truthfulness, and dependability.
  • Faith Based Lifestyle: The organization is faith based and incorporates such principles into its daily life. Carry yourself in a way which serves as an example to others.
  • Ability to Build Relationships: Establishes and maintains positive working relationships, both internally and externally to achieve the goals of the organization.
  • Effective Communication: Speaks, listens, and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Focus on Client Needs: Anticipates, understands, and responds to the needs of internal and external clients and donors to meet or exceed their expectations within the organizational and financial parameters.
  • Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Creativity/Innovation: Develops new and unique opportunities to improve the organization’s potential.
  • Planner: Determines strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
  • Organization and Processes: Brings structure and processes to the work; setting priorities and schedules; and monitoring and tracking progress towards goals.
  • Flexible and Proactive Self-Starter: Proactively initiates, creates, and implements plans in a timely manner. Remains flexible to changing needs of the organization and staff.
  • Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the organization.

Program Development Coordinator

Title: Program Development Coordinator
Status: Part-time Contract
Reports to: President
Date: November 2021

Job Summary

The Program Development Coordinator is responsible for the church and school program business development aspect of the organization. Primary duties include identifying church and school partnership opportunities, building and maintaining successful relationships with prospective and existing church and school partners, collaborating with executive leadership on program and business development strategy to determine objectives, evaluating current church and school partner performance, and maximizing program reach and potential through marketing strategy, relationship building, referrals, and networking.

Duties and Responsibilities

  • Champion the cause of the fatherless and create relationships between Sweet Sleep and churches / schools where long term, strategic partnerships generate financial support of the Sweet Sleep beds program that exceeds annual revenue goals, through signature participation events, ongoing budget pledges, offerings, campaigns, and trips.
  • Garner school and university-based and student-led support of Sweet Sleep, in order to maximize growth strategically
  • Identify and develop church, school, and individual prospects for signature participation events, growing the number of churches, schools, and individuals where the Organization’s events take place
  • Develop relationships with prospective churches, schools, and individual partners, while maintaining existing partner relationships
  • Develop a system for follow up within the schools, churches, and individuals with whom the Organization works, ensuring participants are prepared for the event, funds are received after the event, and growth and repeat-participation opportunities are garnered
  • Ship materials as needed for events, conferences, teams, etc
  • Work with students and churches to recruit mission teams that encourage and equip participants for long-term relationships in orphan care through Sweet Sleep
  • Represent Sweet Sleep at conferences and tradeshows, focusing on booth representation, breakout speaking, and active networking and relationship building
  • Create, evaluate, and track a strategy for Sweet Sleep’s involvement in and sponsorship of conferences, considering attendance at conferences and return on investment from conference participation
  • Recruit, educate, and manage volunteers for events and conferences
  • Prepare regular reports on progress, budgets, receipts and expenditure related to fundraising and the management of program activities

Knowledge, Skills, and Abilities

  • Experience in leading and managing projects and events; must be able to work independently and as part of a team with staff and volunteers
  • Demonstrate leadership and interpersonal skills to influence and motivate a wide range of people and organizations
  • Must have administrative, self-discipline, and organizational skills to meet deadlines, possess long-term planning skills, and ability to coordinate activities simultaneously
  • Ability to meet people with ease, write and edit effectively, communicate in written and spoken form with tact, diplomacy, and/or authority
  • Position will require some evening and weekend duties and travel
  • Skilled in Microsoft Office suite, the Google platform, and CRM software

Education and Experience

  • Bachelor’s degree or equivalent experience in business development, project management, marketing, sales, or related field required
  • Five years minimum experience and skills in creating and implementing program business development plans. Church and/or non-profit experience preferred

Personal Characteristics or Requirements – This position should demonstrate competence in:

  • Ethical Behavior: Understands and ensures ethical behavior and the behavior of others are consistent and align with the values of the organization
  • High Integrity: Models integrity in personal and work relationships and encourage and demonstrates reliability, honesty, truthfulness, and dependability
  • Faith Based Lifestyle: The organization is faith based and incorporates such principles into its daily life. Carry yourself in a way which serves as an example to others
  • Ability to Build Relationships: Establishes and maintains positive working relationships, both internally and externally to achieve the goals of the organization
  • Effective Communication: Speaks, listens, and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Focus on Client Needs: Anticipates, understands, and responds to the needs of internal and external clients and donors to meet or exceed their expectations within the organizational and financial parameters
  • Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
  • Creativity/Innovation: Develops new and unique opportunities to improve the organization’s potential
  • Planner: Determines strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
  • Organization and Processes: Brings structure and processes to the work; setting priorities and schedules; and monitoring and tracking progress towards goals
  • Flexible and Proactive Self-Starter: Proactively initiates, creates, and implements plans in a timely manner. Remains flexible to changing needs of the organization and staff
  • Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the organization

Events and Campaign Manager

Title: Events and Campaign Manager
Status: Part-time Contract
Reports to: President
Date: November 2021

Job Summary

The Events and Campaign Manager is responsible for the creation and oversight of broad-based events and campaigns, as defined by leadership. This includes but is not limited to identifying campaign opportunities and creating ideas, themes, and strategies; facilitating all event and campaign logistics; recruiting guests, volunteers, and participants; and the creation of a communication and marketing plan. The Events and Campaign Manager will also be responsible for determining event and campaign budgets, needs, timelines and revenue goals; ensuring campaigns and events meet approved budgets and timelines; and reporting the success and needed adjustments to leadership. The Events and Campaign Manager is a high energy, creative, and magnetic personality who is highly organized and self-driven, and influences enthusiasm and activism in others.

Duties and Responsibilities

  • Champion the cause of the fatherless and create relationships between Sweet Sleep and donors, volunteers, and participants in order to generate financial and volunteer support of Sweet Sleep that exceeds annual revenue goals, through events and campaigns
  • Organize, direct, and coordinate ongoing signature participation events, fundraising events, micro events, annual event and other opportunities for champion acquisition and engagement
  • Build, develop, and coordinate a volunteer base through creative participation opportunities
  • Organize, oversee, implement, and evaluate annual and project-specific campaigns and drives
  • Organize, direct, and coordinate successful acquisition and growth in monthly donors and mass donors
  • Work with president to coordinate relationship management and donor development.
  • Develop and recommend budget, marketing plans and objectives, and manage events and campaigns within those approved plans
  • Lead and manage other duties, as assigned

Knowledge, Skills, and Abilities

  • Experience and skills in creating and implementing fundraising development plans
  • Experience in leading and managing projects and events; must be able to work independently and as part of a team with staff and volunteers
  • Demonstrate leadership and interpersonal skills to influence and motivate a wide range of people
  • Must have administrative, self-discipline, and organizational skills to meet deadlines, possess long-term planning skills, and ability to coordinate activities simultaneously
  • Ability to meet people with ease, write and edit effectively, communicate in written and spoken form with tact, diplomacy, and/or authority
  • Position will require some evening and weekend duties and travel
  • Skilled in Microsoft Office suite, the Google platform, CRM donor management software, digital design apps, and email marketing sites

Education and Experience

  • Bachelor’s degree or equivalent experience in business development, project management, marketing, sales, or related field required
  • Five years minimum experience and skills in creating and implementing annual fundraising plans. Church and/or non-profit experience preferred

Personal Characteristics or Requirements – This position should demonstrate competence in:

  • Ethical Behavior: Understands and ensures ethical behavior and the behavior of others are consistent and align with the values of the organization
  • High Integrity: Models integrity in personal and work relationships and encourage and demonstrates reliability, honesty, truthfulness, and dependability
  • Faith Based Lifestyle: The organization is faith based and incorporates such principles into its daily life. Carry yourself in a way which serves as an example to others
  • Ability to Build Relationships: Establishes and maintains positive working relationships, both internally and externally to achieve the goals of the organization
  • Effective Communication: Speaks, listens, and writes in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Focus on Client Needs: Anticipates, understands, and responds to the needs of internal and external clients and donors to meet or exceed their expectations within the organizational and financial parameters
  • Teamwork: Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
  • Creativity/Innovation: Develops new and unique opportunities to improve the organization’s potential
  • Planner: Determines strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
  • Organization and Processes: Brings structure and processes to the work; setting priorities and schedules; and monitoring and tracking progress towards goals
  • Flexible and Proactive Self-Starter: Proactively initiates, creates, and implements plans in a timely manner. Remains flexible to changing needs of the organization and staff
  • Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the organization